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Frequently Asked Questions

Shipping:
AUSTRALIAN shipping options:
$0- $49 purchase                         $9.95
$50-$199 purchase                      $19.95 
$200 +  purchase                         FREE shipping Australian wide

We use a courier service to give door to door delivery. You will be sent a tracking number as soon as your order is shipped.
 
Orders will be shipped within 5 business days. The time from dispatch to delivery will depend on your location. If you require further information please contact us.

International delivery- please contact us to arrange prior to purchasing.
 
Assembly:
Teepees:
  • The teepee comes with poles fitted, all you need to do is open it up and tighten the top knot.  Very quick and easy!
Wooden Trolleys:
  • Trolley will be shipped with handle unattached. You will require a Philips head screwdriver. Screws are provided. 
  • There will be some very fine pencil markers on the trolley to guide the handle attachment.
  • Bottom of painted section on handle should be horizontal to the floor.
  • Gently screw one screw from each side ensuring they are even on both sides (use the guide lines) .
  • Screw in the second screw on each side and then tighten all four screws.
  • If you have some wood glue you can always glue handle as well to give your handle extra strength! 
  • Instructions will be provided in your package.
Custom Orders:
Yes, we do custom order teepees and trolleys if you have particular colours in mind. Please contact us to chat! We love to do custom orders!
Wholesale: 
Yes, we wholesale our wooden trolleys. Please contact us for more information.